Revisiones

Great

Everyone was great to work with

Fast and friendly service. I booked my oil change appointment online and was in and out in 30minutes!

I used this dealership a few months ago when I retired to the area and it was a great experience. I came back and this time it was less than optimal. I like the people but when I had some covered work to do on my 2022 Chevy High Country 3500 I was told that I had to hunt down the Warranty information which I found hours later. Computers and internet went down so my calls at the end of the day were not answered for pick up time for my vehicle - no ones fault but another frustration. When I brought the vehicle in for the warranty work and an oil and air filter change I asked for the Def to be topped off - I was told it would be an extra $20.00 charge and I gave my permission to proceed. When I picked the truck up I made it a few miles when I noticed the Def was still at the same level = I called and was told to bring it back (also thought the tires were not aired up but they were - false low reading) When I got back I told them that since I was charged I would appreciate getting the Def topped off. I was told that they did not charge me and to their credit they were going to do this for me - I told them no since I did not want to take anything for free. Small frustrations that made the experience a little frustration especially since I had such a great experience the first time.

Friendly

Excellent - I have been buying auto from Nealfir many years. Everyone was friendly, professional and home town friendliness.

Been buying from Neil for years. Takes care of our entire family

Ruben our sales guy was the absolute best. Found a way to get a deal done for our family. We will be sending more business that way because of him.

Was great, in and out quickly with friendly service as always.

Wasn’t really looking for a new vehicle, saw a pickup on the lot that I liked, stopped to look at it, salesman (Ruben) came out and was friendly but not pushy, he was super nice and very accommodating answering my questions , when I finally decided to go through with the purchase, everyone inside was very friendly and polite, while waiting on all the paperwork, I talked to 3-4 different people and we talked about everything from fishing to golf, all in all very good experience, Ruben was very polite and helpful I think he is the kind of salesman every dealership should have